Legal Center

DIGITAL AI OFFICE (DAIO) MASTER TERMS AND SERVICE AGREEMENT — FOUNDER BETA

Version: 1.3 Effective date: August 19, 2026 Operator: Yan Lopez, operating the DAIO project under the Digital AI Office (DAIO) brand, Germany Contact: digitalaioffice@gmail.com

IMPORTANT NOTICE

This is a founder-beta agreement for an experimental AI software service. It is written to cover the contractual relationship as broadly as possible, but it does not remove mandatory rights that apply to consumers or other protected users. If a provision conflicts with mandatory law, the mandatory rule controls only to the extent of the conflict. This agreement is not legal, tax, accounting, medical, financial, employment, or other professional advice.

CONTENTS

1. Parties, acceptance, and definitions 2. Scope of the service 3. Founder-beta status 4. Eligibility and account registration 5. Account security and authorized users 6. Workspace, projects, teams, and administrators 7. AI systems and human responsibility 8. Automated actions and approvals 9. Customer content and operating license 10. Uploads, files, extraction, and storage 11. Outputs, deliverables, and verification 12. Integrations and third-party services 13. Acceptable use and prohibited conduct 14. Copyright, complaints, and rights enforcement 15. Privacy, data protection, and no-training position 16. Security, confidentiality, and incidents 17. Availability, support, and changes to the service 18. Plans, subscriptions, and usage metering 19. Purchased hours and auto-use authorization 20. Checkout, taxes, invoices, and payment processing 21. Cancellation, refunds, withdrawal, and chargebacks 22. Suspension and protective actions 23. Termination and data deletion 24. Intellectual property of DAIO 25. Feedback and improvement suggestions 26. Disclaimers 27. Liability limitations 28. Indemnification 29. Confidentiality 30. Changes to this agreement 31. Notices and electronic communications 32. Governing law and dispute handling 33. General contract provisions 34. Special provisions for business users 35. Contact and version record

1. PARTIES, ACCEPTANCE, AND DEFINITIONS

1.1 Operator. “DAIO”, “Digital AI Office”, “we”, “us”, and “our” mean Yan Lopez, operating the Digital AI Office project under the DAIO brand from Germany. DAIO is not represented by this agreement as an incorporated company, GmbH, Ltd., Inc., or other separate legal entity unless and until that status is formally created and this agreement is updated.

1.2 User. “You” and “your” mean the individual who accepts this agreement or the organization on whose behalf that individual accepts it. If you accept for an organization, you represent that you have authority to bind it and that the organization is responsible for its users, content, payments, and use of the service.

1.3 Agreement. This Master Terms and Service Agreement, the current Legal Center notices incorporated by reference, an applicable order or checkout summary, and any written addendum signed or expressly accepted by both parties form the agreement. The Privacy Notice explains data processing; it is incorporated for notice purposes but does not grant DAIO ownership of customer content.

1.4 Service. “Service” means the DAIO website, workspace, AI workers, agents, chat, memory, workflows, files, document extraction, previews, exports, integrations, APIs, observability surfaces, billing surfaces, and related software made available by DAIO.

1.5 Customer Content. “Customer Content” means prompts, messages, files, documents, spreadsheets, images, data, credentials or tokens supplied for an integration, project material, workspace material, instructions, and other material submitted to or generated in a customer workspace, excluding DAIO software and DAIO’s underlying systems.

1.6 Output. “Output” means a response, plan, analysis, code, document, spreadsheet, chart, workflow result, extracted representation, or other result generated or transformed by the Service.

1.7 Authorized User. “Authorized User” means a person permitted by you to use your account, project, team, or connected integration. You are responsible for Authorized Users’ compliance with this agreement.

2. SCOPE OF THE SERVICE

2.1 DAIO provides a software workspace intended to help users organize work, interact with AI systems, process documents, create outputs, and run approved workflows. The specific features available to you depend on the plan, environment, feature flags, provider availability, and beta status.

2.2 DAIO may use authentication, database, hosting, storage, document-processing, payment, observability, and AI/model providers. The current provider categories and material providers are described in the Legal Center and Privacy Notice. A provider may process information only as needed for the service or as otherwise described in the applicable notice and provider terms.

2.3 DAIO does not promise that every feature will be available in every country, language, browser, account, plan, or time period.

3. FOUNDER-BETA STATUS

3.1 The Service is a founder beta. It is provided to test product behavior, reliability, pricing, metering, workflows, and user experience. Features may be incomplete, experimental, rate-limited, changed, removed, reset, or discontinued.

3.2 You must maintain your own copies of important Customer Content and Outputs. DAIO is not a backup service, records-management service, archival service, or disaster-recovery commitment unless a separate written agreement says so.

3.3 Beta access may be invitation-based, limited by capacity, revoked for safety or operational reasons, or subject to additional beta rules. Beta participation does not guarantee future access, pricing, features, credits, or commercial availability.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 You must be legally capable of entering a contract in your jurisdiction. The beta is not directed to children. You must not use the Service if applicable law prohibits you from doing so.

4.2 You must provide accurate registration information and keep it current. Disposable, misleading, or impersonating identity information may be rejected where reasonably necessary for security, billing, fraud prevention, or legal compliance.

4.3 You may hold only the accounts reasonably necessary for legitimate use. You must not create accounts to evade limits, suspension, payment obligations, abuse controls, or investigation.

4.4 Registration acceptance is recorded by document version, document hash, time, account, and source. The current agreement and Legal Center version shown at acceptance are the contractual version for that acceptance, subject to mandatory law and later amendments.

5. ACCOUNT SECURITY AND AUTHORIZED USERS

5.1 You are responsible for credentials, authentication factors, recovery channels, API keys, integration authorizations, and activity performed through your account, except to the extent caused by DAIO’s failure to apply legally required care.

5.2 You must promptly notify digitalaioffice@gmail.com of suspected compromise, unauthorized access, misuse, or loss of control. Do not share passwords or private tokens through chat or uploads.

5.3 You must use reasonable access controls for teams and projects. An account owner or team owner is responsible for inviting and removing Authorized Users and for selecting permissions.

6. WORKSPACE, PROJECTS, TEAMS, AND ADMINISTRATORS

6.1 A workspace may contain projects, agents, files, chat rooms, workflows, notes, messages, runs, artifacts, integrations, and usage records. Project and team boundaries are enforced by the Service as configured, but you remain responsible for selecting the correct workspace and sharing settings.

6.2 Team owners and administrators may be able to view, manage, export, delete, connect, disconnect, or authorize material belonging to the team. Team members should not place personal or confidential material in a shared workspace unless they understand the team’s access rules.

6.3 A team owner represents that the team has authority to purchase, connect integrations, invite members, and submit team content. Team subscription capacity, seats, and purchased hours belong to the team billing account where the Service identifies the account as team-owned.

6.4 If you leave a team, your access may end immediately while the team may retain Customer Content according to its settings, instructions, legal obligations, and retention policy. DAIO is not responsible for disputes between team members.

7. AI SYSTEMS AND HUMAN RESPONSIBILITY

7.1 The Service uses statistical and generative AI systems. AI systems do not possess human judgment, legal responsibility, consciousness, guaranteed factual knowledge, or a duty to act in your best interests.

7.2 Outputs may be inaccurate, fabricated, incomplete, outdated, biased, insecure, offensive, or inconsistent. The same input may produce different results. You must independently verify important facts, citations, calculations, code, recommendations, classifications, and actions.

7.3 DAIO is not a law firm, doctor, accountant, financial adviser, employment adviser, security assessor, engineer, or other professional adviser. Do not treat an Output as professional advice or as a replacement for a qualified human.

7.4 You must not use the Service as the sole or decisive basis for decisions about a person’s employment, credit, housing, education, insurance, health, legal rights, access to essential services, immigration status, safety, or other high-impact matter. You must apply lawful human oversight and any required notices, review, appeal, and anti-discrimination safeguards.

7.5 You are responsible for deciding whether an AI feature is appropriate for your use case, data, industry, and jurisdiction. You must not represent an AI Output as human-authored when disclosure is required.

8. AUTOMATED ACTIONS AND APPROVALS

8.1 Some features may prepare, recommend, schedule, call, write, send, modify, publish, or execute actions through an integration. The feature description, approval state, and integration scope determine what can happen.

8.2 You are responsible for reviewing proposed actions, recipients, amounts, destinations, permissions, and effects before approval. You must not enable unattended actions where your legal, security, financial, or organizational rules require a human approval.

8.3 DAIO may add confirmation steps, action limits, delays, or blocks for safety, provider, legal, or operational reasons. A confirmation interface is not a guarantee that an action is correct or reversible.

9. CUSTOMER CONTENT AND OPERATING LICENSE

9.1 You retain your rights in Customer Content. Nothing in this agreement transfers ownership of Customer Content to DAIO.

9.2 You grant DAIO a limited, worldwide, non-exclusive, revocable only on deletion or termination subject to this agreement, royalty-free license to host, cache, transmit, copy, format, extract, parse, index, secure, back up, display to Authorized Users, transform, and otherwise process Customer Content only to provide, maintain, secure, troubleshoot, and support the Service, comply with law, prevent abuse, and perform the actions you request.

9.3 DAIO does not use Customer Content to train or improve general AI models. DAIO may use operational telemetry, de-identified aggregate information, error diagnostics, and service metrics that do not contain Customer Content for security, reliability, and product operations. Each enabled AI provider must be configured consistently with this no-training position for Customer Content.

9.4 You represent and warrant that you have all rights, permissions, notices, lawful bases, consents, and authority needed for DAIO and its configured providers to process Customer Content as described here. You must not submit material subject to a duty that DAIO cannot satisfy.

9.5 You must not submit payment-card numbers, passwords, private keys, authentication secrets, or highly sensitive personal data unless the Service expressly provides a documented, appropriate feature for it and you are authorized to use that feature.

10. UPLOADS, FILES, EXTRACTION, AND STORAGE

10.1 You are responsible for file accuracy, legality, provenance, permissions, and virus-free submission. File names, metadata, extracted text, previews, thumbnails, versions, working copies, and derived representations may be stored as part of the Service.

10.2 Document extraction and previews can change formatting, omit information, misread content, or produce incorrect structured data. You must compare important results with the source file.

10.3 DAIO may reject, quarantine, limit, scan, remove, or disable access to content that appears malicious, unlawful, abusive, corrupted, unsupported, or risky to the Service or another person.

10.4 Deleting a file from a user interface may not instantly remove copies from active processing, logs, backups, caches, legal holds, or provider systems. The operational target is deletion within 30 days after account deletion, subject to legal, tax, fraud-prevention, security, and backup requirements.

11. OUTPUTS, DELIVERABLES, AND VERIFICATION

11.1 As between you and DAIO, and subject to third-party rights, you may use Outputs generated for you. DAIO does not promise that an Output is unique, protectable, non-infringing, accurate, or suitable for a particular purpose.

11.2 Similar or identical Outputs may be generated for different users. You are responsible for checking third-party rights, licenses, attribution, confidentiality, export restrictions, professional rules, and publication requirements.

11.3 You must review and test code, documents, calculations, automations, and external actions before deployment or reliance. You remain responsible for final decisions and for consequences of using an Output.

12. INTEGRATIONS AND THIRD-PARTY SERVICES

12.1 When you connect Gmail, storage, productivity, communication, model, payment, or another provider, you authorize the requested scopes and actions. You represent that you control or are authorized to connect the account, workspace, mailbox, project, or organization.

12.2 The third party’s terms, privacy notice, API rules, quotas, outages, and security controls apply to that service. DAIO is not responsible for a third party’s independent acts or changes.

12.3 DAIO may store tokens or connection metadata in protected systems to maintain an authorized connection. You may disconnect an integration through the Service where supported or revoke it at the third party. Disconnection may not erase data already imported, sent, generated, logged, or retained under a lawful basis.

12.4 An integration may read, write, send, delete, or alter external data according to the scopes and actions you approve. You are responsible for recipients, permissions, external records, and reversibility.

13. ACCEPTABLE USE AND PROHIBITED CONDUCT

You must not, and must not allow anyone to:

(a) violate law, sanctions, export controls, court orders, professional duties, or third-party rights; (b) infringe copyright, trademark, privacy, confidentiality, publicity, database, trade-secret, or other rights; (c) upload malware, ransomware, spyware, destructive code, credential theft tools, or malicious payloads; (d) bypass authentication, rate limits, plan limits, reservations, safety controls, billing, or access boundaries; (e) probe, scan, reverse engineer, decompile, scrape, overload, benchmark publicly without permission, or interfere with the Service; (f) impersonate a person or organization, create deceptive identity material, or misrepresent AI-generated content where disclosure is required; (g) harass, threaten, exploit, discriminate against, or target people with harmful content or automated decisions; (h) use the Service for fraud, phishing, spam, unlawful surveillance, credential abuse, or unauthorized account access; (i) use DAIO as a sole decision maker for high-impact decisions; (j) upload another person’s confidential or sensitive information without authority; (k) resell, sublicense, or provide access to the Service except under a written DAIO arrangement; (l) use the Service to develop or operate a competing service by systematic extraction or copying; (m) create excessive accounts, runs, reservations, requests, or integrations to obtain an unfair advantage; or (n) encourage or help another person do any prohibited act.

DAIO may investigate reports, preserve evidence, limit features, remove material, suspend access, or refer conduct to authorities where reasonably necessary for safety, law, rights, or Service integrity.

14. COPYRIGHT, COMPLAINTS, AND RIGHTS ENFORCEMENT

14.1 Send copyright, privacy, impersonation, security, or rights complaints to digitalaioffice@gmail.com with your identity and contact information, the location of the material, the right claimed, a good-faith explanation, and any legally required statement.

14.2 DAIO may request additional information, notify the submitting user where appropriate, restrict disputed material temporarily, or decline action when a complaint is incomplete or outside DAIO’s control. A good-faith reporter must not knowingly submit a false claim.

14.3 DAIO may maintain a repeat-infringer or repeat-abuse record and may terminate accounts that repeatedly violate rights or this agreement, subject to applicable law and any required appeal or notice.

15. PRIVACY, DATA PROTECTION, AND NO-TRAINING POSITION

15.1 The Privacy Notice is the primary notice for personal-data processing. It describes categories, purposes, legal bases where applicable, recipients, providers, transfers, retention, rights, and contact methods.

15.2 Depending on the use case, DAIO may act as a controller for account, security, billing, and service-administration data and as a processor or service provider for Customer Content processed on a customer’s instructions. The parties must use a Data Processing Addendum where required.

15.3 You must not instruct DAIO to process data unlawfully or outside the permissions you have given to the relevant people. If you use DAIO for an organization, you are responsible for notices, consents, records, requests, and instructions owed to your people or customers.

15.4 DAIO’s current policy is not to use Customer Content to train or improve general AI models. If that policy changes, DAIO must update the applicable notice and obtain any acceptance or consent required by law or the revised agreement before applying the change to existing Customer Content.

15.5 Privacy requests may be sent to digitalaioffice@gmail.com. DAIO may verify identity, request clarification, apply lawful exceptions, and retain a minimum record of the request and response.

16. SECURITY, CONFIDENTIALITY, AND INCIDENTS

16.1 DAIO uses reasonable technical and organizational measures appropriate to the beta, including authentication controls, access scoping, protected secrets, server-side authorization, logging, backups, provider controls, and operational monitoring. No service can guarantee absolute security.

16.2 You must use secure passwords, protect tokens, limit team access, review integrations, maintain backups, and notify DAIO promptly of suspected compromise.

16.3 If DAIO identifies a security incident affecting Customer Content, DAIO will assess it and communicate as required by applicable law and the applicable data-processing arrangement. Communications may be sent to the account email or privacy contact.

16.4 Confidential information means non-public information disclosed by one party that should reasonably be understood as confidential. Each party must use reasonable care and disclose it only to people or providers who need it for the agreement and are bound by confidentiality duties. Confidentiality does not cover information that is public without breach, already known lawfully, independently developed, or lawfully received without duty.

17. AVAILABILITY, SUPPORT, AND CHANGES TO THE SERVICE

17.1 DAIO provides the beta without a guaranteed uptime, response time, recovery point, recovery time, feature set, or support level unless a separate written commitment applies.

17.2 DAIO may perform maintenance, change providers, change models, add safety controls, deprecate APIs, alter limits, or discontinue a feature. DAIO will use reasonable notice for material adverse changes where practical, except for urgent security, legal, provider, or abuse situations.

17.3 Support is provided through digitalaioffice@gmail.com or in-product channels made available from time to time. Support does not include professional advice, guaranteed custom development, data recovery, or a promise to reverse an external integration action.

18. PLANS, SUBSCRIPTIONS, AND USAGE METERING

18.1 Plan names, prices, limits, seats, billing periods, and included worker time are shown at checkout or in the current billing interface. The checkout summary controls the transaction-specific commercial terms.

18.2 Billable execution time is measured by trusted server-side activity intervals and recorded in seconds. Waiting for user input, paused runs, queue time, unavailable workers, and non-executing time are not intended to be billable worker execution time. DAIO may correct measurement errors through an auditable adjustment.

18.3 Weekly included capacity resets on the period shown in the Service. Unused included capacity does not roll over unless the checkout explicitly says otherwise. Reservations may temporarily reduce available capacity before a run settles.

18.4 DAIO may block a new run when capacity is exhausted, a payment is past due outside its grace period, an account is suspended, a provider is unavailable, or a safety/security limit is reached.

18.5 A subscription renews for successive periods until cancelled, unless the checkout or mandatory law states otherwise. Upgrade, downgrade, cancellation, renewal, and payment-failure effects are shown in the billing interface or Stripe customer portal.

19. PURCHASED HOURS AND AUTO-USE AUTHORIZATION

19.1 Purchased standard hours are optional capacity credits offered at the price shown at checkout. A minimum purchase, currency, expiry rule, and applicable taxes are shown before purchase.

19.2 Purchased hours are not automatically used unless the billing-account auto-use preference is enabled. On team accounts, the owner or authorized billing administrator controls the preference for the shared account.

19.3 Included plan capacity is consumed before purchased capacity unless the checkout states otherwise. Purchased capacity may be shared by Authorized Users on a team account.

19.4 Purchased hours are not a bank deposit, stored-value account, money-equivalent, or transferable financial instrument. They may not be sold, assigned, redeemed for cash, or transferred outside the account except where mandatory law requires a refund or other remedy.

20. CHECKOUT, TAXES, INVOICES, AND PAYMENT PROCESSING

20.1 Payments are processed by Stripe or another payment provider displayed at checkout. DAIO does not receive full payment-card numbers. You authorize the provider to charge the selected payment method for the amount and cadence shown before confirmation.

20.2 Prices may be shown exclusive or inclusive of VAT, sales tax, or other transaction taxes as identified at checkout. You are responsible for accurate billing address, country, business status, and tax ID information. DAIO may correct tax calculations and issue credits or additional charges where required.

20.3 Stripe may provide receipts, invoices, payment-method management, identity checks, fraud screening, and a customer portal under Stripe’s terms. Invoice availability depends on the payment product and configuration.

20.4 You must not use a payment method without authorization. DAIO may pause access for failed, reversed, disputed, fraudulent, or overdue payments, subject to mandatory law and any stated grace period.

20.5 Promotional pricing, credits, trials, and discounts may have additional conditions and may not be combined unless expressly stated.

21. CANCELLATION, REFUNDS, WITHDRAWAL, AND CHARGEBACKS

21.1 You may cancel a subscription through the Stripe customer portal or by contacting digitalaioffice@gmail.com where the portal is unavailable. Unless mandatory law requires earlier termination, cancellation takes effect at the end of the paid period and does not normally refund unused time.

21.2 If you are a consumer, statutory withdrawal, conformity, repair, price-reduction, termination, refund, and digital-content rights apply where applicable. This agreement does not waive them.

21.3 Where a consumer has a right to withdraw from a digital service or digital content contract, DAIO may request express consent to begin performance before the withdrawal period ends and may provide the legally required information about the consequences. The checkout flow must be configured to reflect the applicable law rather than relying only on this paragraph.

21.4 Refunds are evaluated under the checkout terms, this agreement, the Billing and Refund Policy, mandatory law, duplicate-charge correction, service failure, fraud, and the facts of the request. Contact DAIO before initiating a chargeback so a billing error can be investigated.

21.5 A chargeback, reversal, or payment dispute may cause purchased capacity, subscription access, or promotional credits associated with the disputed payment to be suspended or revoked to the extent permitted by law. DAIO will not obstruct lawful dispute rights.

22. SUSPENSION AND PROTECTIVE ACTIONS

22.1 DAIO may temporarily suspend an account, run, file, integration, token, feature, or team where reasonably necessary to address suspected abuse, security risk, unlawful conduct, rights complaints, payment risk, provider restrictions, excessive load, or legal obligations.

22.2 Where practical, DAIO will provide notice, a reason, and an opportunity to correct or appeal. Notice may be withheld or delayed if doing so would increase risk, violate law, compromise an investigation, or expose another person.

22.3 Suspension does not automatically cancel payment obligations already incurred, but DAIO will apply mandatory consumer remedies and any applicable refund rule.

23. TERMINATION AND DATA DELETION

23.1 You may terminate by stopping use and requesting account deletion through the available settings or digitalaioffice@gmail.com.

23.2 DAIO may terminate the agreement for material breach, repeated abuse, non-payment, legal requirement, security risk, provider termination, or discontinuation of the beta. For a non-urgent curable breach, DAIO will use reasonable efforts to give an opportunity to cure.

23.3 After termination, access may end immediately or at the end of the paid period depending on the reason and applicable law. You are responsible for exporting Customer Content before access ends.

23.4 DAIO targets deletion of account data and Customer Content within 30 days after an approved account-deletion request, subject to legal, tax, fraud-prevention, security, dispute, backup, and provider-retention requirements. Deletion from backups may occur on the normal backup cycle.

23.5 Provisions concerning payment, content rights, acceptable use consequences, confidentiality, intellectual property, disclaimers, liability, indemnification, disputes, and records survive termination to the extent necessary.

24. INTELLECTUAL PROPERTY OF DAIO

24.1 DAIO and its licensors own the Service, software, interfaces, designs, trademarks, names, documentation, templates, system architecture, rate cards, non-customer telemetry, and improvements, except for Customer Content and third-party material.

24.2 You receive a limited, non-exclusive, non-transferable, revocable license to use the Service during the applicable term for permitted purposes. You may not copy, sell, lease, sublicense, distribute, modify, publicly perform, or create derivative works of the Service except as allowed by law or written permission.

24.3 You must not remove proprietary notices, use DAIO branding to imply endorsement, or register confusingly similar names or domains.

25. FEEDBACK AND IMPROVEMENT SUGGESTIONS

If you voluntarily provide feedback, bug reports, ideas, or suggestions, you grant DAIO a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without payment or attribution, provided DAIO does not disclose your Customer Content or confidential information in doing so.

26. DISCLAIMERS

To the maximum extent permitted by applicable law, the Service and Outputs are provided “as is”, “as available”, and “with all faults”. DAIO disclaims warranties of uninterrupted availability, merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, security, compatibility, quiet enjoyment, and that the Service will meet your requirements or produce a particular result. Mandatory warranties and conformity rights are not excluded.

27. LIABILITY LIMITATIONS

27.1 Nothing in this agreement excludes or limits liability that cannot lawfully be excluded or limited, including liability for intent, gross negligence where non-limitable, death or personal injury caused by legally relevant fault, fraudulent misrepresentation, mandatory product liability, or statutory consumer rights.

27.2 Subject to the preceding paragraph, DAIO is not liable for indirect, incidental, special, consequential, exemplary, punitive, or loss-of-profit damages, or for loss of opportunity, goodwill, expected savings, business interruption, or data that you were required to back up.

27.3 Subject to mandatory law, DAIO’s aggregate liability arising from the Service is limited to the greater of (a) the amounts you paid DAIO for the affected Service during the twelve months before the event giving rise to the claim, or (b) EUR 100. This limit does not apply where the law prohibits it.

27.4 You must take reasonable steps to mitigate loss, preserve evidence, and notify DAIO promptly. Claims must be brought within the legally permitted limitation period.

28. INDEMNIFICATION

To the extent permitted by law, you will defend and indemnify DAIO and its operator, providers, and representatives against third-party claims, losses, damages, penalties, costs, and reasonable legal fees arising from your unlawful use, Customer Content, unauthorized integration, breach of this agreement, infringement of rights, or violation of another person’s privacy or confidentiality. This obligation does not apply to the extent the claim was caused by DAIO’s own breach or legally non-waivable fault and does not reduce consumer rights.

29. CONFIDENTIALITY

Each party will protect the other party’s confidential information using reasonable care and use it only to perform or receive the Service. DAIO may disclose information to providers, personnel, advisers, authorities, or professional representatives who need it and are bound by confidentiality or legal duties. A party may disclose information where legally required after giving notice where lawful and practical.

30. CHANGES TO THIS AGREEMENT

30.1 DAIO may update this agreement for new features, security, law, providers, pricing, or business operations. The new version will show a new version and effective date.

30.2 Material changes will be presented through the Service, email, or another durable channel where reasonably practical. Existing users may be required to re-accept before using affected features. Changes will not retroactively remove mandatory rights or rewrite already completed transactions unless law permits and the parties agree.

30.3 If you do not accept a material change, you may stop using the affected Service and, where required, terminate under applicable law. Continued use after the effective date may constitute acceptance only where legally sufficient and where DAIO has provided the required notice.

31. NOTICES AND ELECTRONIC COMMUNICATIONS

31.1 You consent to receive service notices, security notices, billing notices, legal updates, receipts, and account communications electronically at the email associated with your account or through the Service.

31.2 Marketing messages require separate consent where required and may be withdrawn through the available unsubscribe or preference control.

31.3 Notices to DAIO must be sent to digitalaioffice@gmail.com. Notices to you may be sent to your account email, workspace notification, or the last contact information you provided.

32. GOVERNING LAW AND DISPUTE HANDLING

32.1 German law governs this agreement, excluding conflict-of-law rules, subject to mandatory consumer protection rules of the country where a consumer resides.

32.2 Before formal proceedings, the parties should contact each other in good faith with a description of the issue and requested resolution. This does not prevent urgent court relief, statutory deadlines, chargebacks, regulator complaints, or mandatory dispute rights.

32.3 Consumers retain access to courts and statutory complaint or alternative-dispute mechanisms available under applicable law. Nothing in this agreement requires a consumer to waive a mandatory forum or remedy.

32.4 For business users acting in the course of business, the competent courts in Germany may have jurisdiction to the extent permitted by law, with the specific venue determined by applicable procedural rules unless a written business addendum states otherwise.

33. GENERAL CONTRACT PROVISIONS

33.1 If any provision is invalid or unenforceable, it will be narrowed to the minimum extent necessary and the rest remains effective.

33.2 Failure to enforce a provision is not a waiver of future enforcement.

33.3 You may not assign this agreement without DAIO’s written consent, except in a permitted corporate reorganization where applicable. DAIO may assign it in connection with a transfer of the Service, subject to mandatory law and notice requirements.

33.4 This agreement, the incorporated Legal Center notices, and applicable checkout terms are the entire agreement about the Service and replace prior statements on the same subject. A written addendum controls over this agreement for its specific subject.

33.5 Headings are for convenience. “Including” means including without limitation. Electronic acceptance, electronic records, and electronic signatures may be used to evidence agreement where legally permitted.

34. SPECIAL PROVISIONS FOR BUSINESS USERS

34.1 A business user is responsible for its legal basis, notices, instructions, Authorized Users, data subjects, security controls, procurement authority, tax information, and evaluation of AI risks.

34.2 A business user that provides Customer Content containing personal data must enter a DPA with DAIO where required. The DPA controls if it conflicts with this agreement regarding processor obligations.

34.3 Business users must not rely on consumer withdrawal protections unless they qualify as consumers under applicable law. Negotiated enterprise, security, service-level, insurance, data-location, or support requirements must be in a signed addendum.

34.4 Team and Business plan limits, seats, shared usage, administrator permissions, purchased-hour use, and owner authority are controlled by the applicable plan and billing account. No team member may bind the team to a new commercial term unless authorized.

35. CONTACT AND VERSION RECORD

Questions, privacy requests, billing requests, rights complaints, security reports, and withdrawal notices may be sent to digitalaioffice@gmail.com.

This agreement is Version 1.3, effective August 19, 2026. The current Legal Center displays the version and effective date. Earlier versions should be retained by DAIO as immutable acceptance records.

BY SELECTING “I AGREE” OR OTHERWISE ACCEPTING THE CURRENT TERMS, YOU CONFIRM THAT YOU HAVE HAD AN OPPORTUNITY TO READ THIS MASTER TERMS AND SERVICE AGREEMENT, THAT YOU UNDERSTAND ITS EXPERIMENTAL-BETA NATURE, AND THAT YOU AGREE TO BE BOUND BY IT TO THE EXTENT PERMITTED BY LAW.

Do not use DAIO for unlawful activity, fraud, harassment, malware, privacy invasion, unauthorized access, impersonation, copyright infringement, harmful deception, or attempts to bypass security. Do not upload passwords, payment-card data, private keys, or highly sensitive information during the founder beta. You must have the rights and permissions needed for files, prompts, integrations, and other content you submit.

DAIO uses AI to generate answers, plans, files, and actions. Outputs can be inaccurate, incomplete, biased, or unsuitable. Review important work before relying on it and keep a human in control of consequential actions. Do not use DAIO as the sole basis for medical, legal, financial, employment, housing, education, insurance, or other high-impact decisions. User content is not used to train or improve AI models by DAIO. Each enabled AI provider must be configured consistently with that promise.

Yan Lopez, operating the DAIO project under the Digital AI Office (DAIO) brand, Germany processes personal data to provide and secure DAIO: account and authentication data, prompts, chats, files, extracted text, AI outputs, workspace state, integration data, usage records, security events, and support communications. DAIO does not sell personal information and does not use user content to train or improve AI models. Data may be processed by the providers actually enabled in the deployed beta, including Supabase, Neon, Vercel, Hetzner, Collabora, Stripe, and enabled AI/model providers that receive relevant content. The operational deletion target is 30 days after account deletion, except data that must be retained longer for legal, tax, fraud-prevention, security, or backup obligations. You may request access/export, correction, or deletion by contacting digitalaioffice@gmail.com. We will verify identity before fulfilling a request.

DAIO uses necessary cookies or browser storage for authentication, security, preferences, and workspace state. Optional analytics and advertising technologies are not enabled for the founder beta. No optional analytics should be activated until a separate consent and preference control exists. You can contact the privacy address with questions about browser storage or tracking.

You are responsible for having permission to upload files, text, images, and data. DAIO does not take ownership of your content. Send copyright or rights complaints to digitalaioffice@gmail.com with enough information to identify the material.

Paid plans are monthly subscriptions that include a stated weekly allowance of worker execution time. Usage is measured by trusted server-side billable seconds and displayed as hours, minutes, and seconds; unused included hours do not roll over. Included hours are consumed before purchased hours. Purchased hours are sold in $10 minimum increments at $0.50 per standard hour, do not expire, and are shared on Team and Business accounts. Purchased hours are not used automatically unless the billing-account setting is enabled. New subscription runs are blocked when included capacity is exhausted unless the account authorizes purchased-hour use. Cancel through the Stripe billing portal; cancellation takes effect at the end of the current paid period unless mandatory law requires otherwise. Refunds, withdrawal rights, tax treatment, and chargeback consequences are governed by applicable law and the Billing and Refund Policy. Contact digitalaioffice@gmail.com for billing support before disputing a charge.

Yan Lopez, operating the DAIO project under the Digital AI Office (DAIO) brand, Germany. Legal and privacy contact: digitalaioffice@gmail.com.

DAIO currently uses Supabase for authentication, Neon for database hosting, Vercel for application hosting, Hetzner for worker infrastructure, Collabora where document processing is enabled, Stripe for payments and invoices, and AI/model providers selected for a particular task. Providers may use subprocessors and process data internationally under their published terms and transfer safeguards. Contact the privacy address to ask about the current provider list or object where applicable.